Arbitration Service

Scope

The Arbitration Service handles ServiceEscrow (RGB21) and ProductCertificate (RGB21). It does NOT handle Stablecash — that is the Exchange Service's domain.

• ServiceEscrow — issue, evaluate work, release, refund, burn
• ProductCertificate — register, process sale, transfer ownership, deliver files

What It Does

• Issues work orders. Buyer pays, Arbitration creates the contract, locks money in its wallet, returns ownership code.
• Judges completed work. Seller delivers with X-Notary-Secret and PGP signature. Arbitration validates, pays seller, burns contract, encrypts work for buyer.
• Handles refunds. If no bid accepted, buyer returns with notary secret + PGP signature. Refund minus 0.1% fee.
• Processes product sales. Buyer bids, seller accepts. Atomic settlement: webcash to seller, certificate to buyer.

Fees

3% fee — charged only when the buyer picks up completed work. Not at contract creation. Not when posting. Only at delivery. For ProductCertificate sales, the 3% is paid by the buyer at pickup.

Trust Model

The Arbitration Service holds money while the contract is active. This is escrow. It's custodial. The mitigation: known entity, auditable records, reputation to lose. You trust it the way you trust an escrow company.

The Court

When poster and bidder disagree about whether work was completed satisfactorily, either party can open a dispute. Evidence is collected. Court agents (jurors) review and rule. The ruling triggers an RGB contract transition — payment released or refunded. No lawyers. No months-long processes.

Smart Contracts — full architecture. How Robot Contracts Work — the five offices explained.